This Terms & Conditions document constitutes a legally binding agreement between you ("Member") and 888 games ("Platform", "We", "Company"). By accessing, registering for, or using any part of the platform 888 games at https://888games.my, you acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document. If you do not agree with any part of these terms, please discontinue your use of our platform immediately.
888 games is an online entertainment and betting platform operating exclusively for users in Malaysia. The platform offers a wide range of services including Sports Betting (Malaysian Super League and EPL football, badminton, e-sports), slots, Live Casino, virtual sports, and a variety of exclusive promotions for Malaysian members.
These Terms & Conditions apply to all users of the platform 888 games without exception. Continued use of the platform following any amendments to the Terms & Conditions constitutes acceptance of the revised terms.
Platform 888 games has been operating since 2016 and serves over 500,000 active members across Malaysia. All our services are designed specifically to meet the needs and preferences of Malaysian players.
To register and use the services of 888 games, you must meet all of the following eligibility requirements:
- At least 18 years of age at the time of registration
- Is a valid Malaysian resident or citizen
- Has full legal capacity to enter into binding agreements
- Never been declared bankrupt or currently under bankruptcy management proceedings
- Never been blocked or banned from any online betting platform
- Registering for personal entertainment purposes only, not on behalf of another person
888 games has a zero-tolerance policy towards underage gambling. We may request identity verification documents (MyKad) at any time and reserve the right to suspend an account and withhold funds until verification is complete.
During the registration process at 888 games, you are required to provide accurate, complete, and up-to-date information. Your responsibilities as a member include:
- Providing your full name as shown on your MyKad during registration
- Using an active Malaysian phone number registered in your own name
- Ensuring only one account is registered using your name and personal details
- Keeping your password confidential and not sharing account access with any other party
- Notify us immediately if your account has been accessed without your authorisation
888 games reserves the right to request identity verification documents — including a copy of your MyKad, bank statement, or proof of address — at any time as part of our KYC (Know Your Customer) process. Failure to submit the requested documents within 7 business days may result in a temporary account suspension.
All deposits at 888 games processed in Malaysian Ringgit (MYR). We only accept valid payment methods registered under the same member's name. Here is what you need to know about deposits:
| Payment Methods |
Minimum Deposit |
Processing Time |
| Touch 'n Go eWallet |
RM20 |
Instant |
| GrabPay |
RM20 |
Instant |
| DuitNow |
RM20 |
Instant |
| Boost eWallet |
RM20 |
Instant |
| ShopeePay |
RM20 |
Instant |
| FPX – Maybank2u |
RM50 |
1–5 minutes |
| FPX – CIMB Clicks |
RM50 |
1–5 minutes |
Deposits made using a payment method not registered under the same member's name will be declined and refunded. 888 games reserves the right to freeze funds and request further review if any payment information discrepancies are found.
Fund withdrawals at 888 games can only be made to the same payment method used for the deposit. This forms part of our anti-money laundering (AML) policy. Withdrawal terms are as follows:
- The minimum withdrawal amount is RM50 for all payment methods
- Identity verification (KYC) must be completed before your first withdrawal is processed
- Standard processing time is 30 minutes to 24 hours, depending on your VIP level
- Platinum and Diamond VIP members enjoy withdrawals processed within 30 minutes
- Any bonus that has not met the wagering requirements cannot be withdrawn
- The daily withdrawal limit is RM50,000 for regular members and RM200,000 for VIP Diamond members
888 games reserves the right to place a withdrawal on hold for further review if suspicious activity is detected or if the KYC verification has not been fully completed. All legitimate withdrawals will be processed within the stipulated timeframe with no transaction fee deductions.
888 games offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the following terms and conditions:
- Welcome bonuses are available exclusively to new members who have not previously registered
- Each member is entitled to claim each promotion once only unless otherwise stated
- Cash bonuses must meet the wagering (rollover) requirements before any withdrawal can be made
- Weekly VIP cashback of up to 20% with no wagering requirements
- 888 games reserves the right to void bonuses where any fraudulent activity or promotional abuse is detected
- Unused bonuses will expire automatically after 30 days
The rollover requirement for each bonus is clearly stated on its respective promotions page. 888 games does not hide any conditions in the "fine print" — we believe transparency is the foundation of trust.
All bets placed on the platform 888 games subject to the following general rules, which apply to all categories including football, badminton, e-sports, slots, and Live Casino:
- Confirmed and accepted bets cannot be cancelled or modified
- In the event of a system disruption while a bet is being processed, the outcome recorded in our system shall be final
- Any bet placed after an event has started (except for live betting) will be voided and refunded
- Odds are displayed in Malay format and are subject to change until a bet is confirmed
- The minimum bet is RM1 and the maximum bet varies depending on the market and the member's VIP level
- 888 games reserves the right to limit or decline any bet at our sole discretion
For slots and Live Casino games, all game outcomes are determined by a certified, independently audited Random Number Generator (RNG). 888 games does not alter or manipulate game outcomes in any way.
Member 888 games are expected to conduct themselves responsibly and with respect for all parties. The following activities are strictly prohibited and may result in account closure and forfeiture of funds:
- Using automated software, bots, or any third-party tools to access or interact with the platform
- Colluding with other members to manipulate betting outcomes or exploit promotions
- Creating multiple accounts using different information to obtain additional bonuses
- Using another person's credit card, bank account, or e-wallet without their valid authorisation
- Rebranding, copying, or distributing any content from the platform without written permission
- Hacking attempts, cyberattacks, or any actions that threaten the security of the platform
888 games reserves the right to close or suspend any member account, either temporarily or permanently, under the following circumstances:
- Breach of any part of these Terms & Conditions
- Failed identity verification or submission of falsified documents
- Suspicious activity involving money laundering or fraud
- Account closure requested by the member themselves
- Self-exclusion upon member request under the responsible gambling programme
If an account is closed due to a terms violation, any funds associated with fraudulent activity or a breach may not be returned. For closures requested by the member, valid remaining funds (excluding bonuses that have not met rollover requirements) will be returned within 3–5 business days.
To the extent permitted under Malaysian law, 888 games will not be liable for:
- Indirect, consequential, or incidental losses arising from the use of the platform
- Service disruptions caused by scheduled or unplanned technical maintenance
- Losses
arising from unauthorised access to your account due to your own negligence
- Any financial decisions made based on information found on this platform
- Internet or device disruptions beyond our control
Maximum liability amount 888 games to any member under any circumstance is limited to the total net deposits made by that member within the 30 days prior to the claim being submitted.
888 games collects and processes your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to protecting your privacy and use your data solely for the following purposes:
- Identity verification and KYC processes as required by law
- Processing deposits, withdrawals, and financial transactions
- Sending account-related notifications, promotions, and service updates
- Detecting and preventing fraudulent activity and money laundering
- Enhancing the user experience through platform usage analytics
You have the right to access, correct, or request deletion of your personal data at any time by contacting us at support@888games.my. For more information, please refer to Privacy Policy ours.
888 games genuinely cares about the well-being of our members. We provide a range of self-management tools to help you play within your comfort limits:
- Daily, weekly, and monthly deposit limits that members can set themselves
- Loss limits to control the amount that can be lost within a given period
- Temporary cooling-off options ranging from 24 hours to 30 days
- Full self-exclusion for 6 months, 1 year, or permanently
- Self-assessment gambling risk tool accessible from account settings
If you or someone you know is experiencing gambling-related issues, please contact us or visit the Responsible Gaming us to find the right support resources. Remember: gambling is for entertainment, not a solution to financial problems.
All content available on the platform 888 games — including but not limited to logos, brand names, interface designs, text, graphics, images, videos, and software — are the exclusive property of 888 games and is protected under Malaysian intellectual property law.
- You are not permitted to copy, distribute, or reproduce any platform content without prior written consent
- Use of the 888 games name or logo for commercial purposes is strictly prohibited
- Any attempt to replicate or imitate our platform's design constitutes a legal violation
888 games reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. The amendment notification procedure is as follows:
- Email notifications will be sent to all registered members at least 7 days before any amendments take effect
- An amendment notice will be displayed on the platform's main page for 14 days
- The effective date of any amendment will be clearly stated in the updated document
- Continued use of the platform after the effective date constitutes acceptance of the amended terms
If you disagree with any amendments made, you have the right to close your account before the effective date of those amendments. Any valid remaining funds will be returned in accordance with our standard withdrawal procedure.
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with the use of the platform 888 games will be settled in accordance with the following procedures:
- First stage: Resolution via customer support within 5 business days
- Second stage: Escalation to a senior supervisor within 10 business days
- Third tier: Mutually agreed arbitration in Malaysia
- Exclusive jurisdiction of Malaysian courts applies to all legal proceedings
Should any provision of these Terms & Conditions be found invalid or unenforceable by a court of competent jurisdiction, that provision shall be reinterpreted to the minimum extent necessary to make it enforceable, and all remaining provisions of this document shall continue in full force and effect.
For any enquiries regarding these Terms & Conditions, please contact our legal team at support@888games.my. We aim to respond to all enquiries within 2 business days.